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F.T.F. F.A.Q. (frequently asked
questions)
General information for Fantasy Theatre Factory
What is your Booking/ Ticket Office phone number?
305.284.8800
When is your office open?
Monday - Friday: 9am-5pm
Where is your office located?
7069 SW 47th Street, Miami
FL 33155 (Note: This is not a performance location)
Where do you perform?
As a Florida State Touring Company (for 15 years), we travel to over 20
Florida counties each season.
FTF primarily performs in elementary schools throughout Miami-Dade and
Broward County.
Our Fieldtrip Programs perform in theater venues all over South Florida and
at the Tampa Theatre in Tampa. This program has grown and now serves areas
that previously could not afford to bring theatre to them. (Downtown Ft.
Lauderdale, Liberty City, Hialeah and South Dade, North Miami and downtown
Tampa.)
How are the age recommendations for each play determined?
Age recommendations for each play are based on the text of the play. Our age
recommendations are general; parents and teachers should make the final
decision as to when their child is old enough to enjoy an FTF performance.
Can I redeem gift certificates or coupons online?
No. Discounts of any kind cannot be redeemed online. Please call our Office
to make reservations. 305.284.8800Fieldtrip Performances
What are the different theaters FTF will use for fieldtrips?
For our 2008-2009 Season, our fieldtrips will perform at the following
locations:
- Broward Main Library, Ft. Lauderdale
- Dave and Mary Alper JCC, Kendal
- Fairchild Tropical Botanic Gardens, Coral Gable
- Florida Memorial University: Lou Rawls Performing Arts Center, Miami Gardens
- Jungle Island, Miami
- Miami Children’s Museum, Miami
- Tampa Theatre, Tampa
Other theaters we perform at:
- African- American Research Library, Ft. Lauderdale
- Artsouth, Homestead
- Florida International University North: Wolfe Theatre, North Miami
What are the times of fieldtrip performances?
- Broward Fieldtrip Locations 10am and 11:30am
- Dade Fieldtrip Locations 10am and 11:30am
- Tampa Theatre performances 10:30am
How long are performances?
Our plays run straight for 45-60 minutes with no intermission.
How much are single tickets for fieldtrip performances?
All tickets (ages 1 to 101): $7.00
Tampa Performances: $5.50
All sales are final. We do not offer refunds.
When do I pay for my tickets?
For schools: Once FTF Fieldtrip contract is returned signed, full payment
for number of students attending show is due the day of performance. If you
require another invoice to insure payment on day of event, please call our
office and we can provide that for you.
For individuals:
Tickets are available for sale on our website and at the door. Tickets must
be purchased before attending performance.
What if my school makes out a check for more students than actually attended
show?
After the show a refund check will be mailed to Sponsor. Refund will be
issued within 30 days of performance date.
Do you offer Group Sales Discounts?
Yes. For every 10 (15 for Tampa) tickets purchased FTF will give you 1 Adult
ticket for
FREE.
Can I exchange my tickets for another performance of the
same show?
Yes. FTF BUDDY Subscribers can exchange their tickets free of charge while
single ticket buyers can exchange for a fee of $3 per ticket. Please note
that all exchanges must be received by our office 24 hours prior to your
original performance time and are subject to availability. There are no
refunds. Please call our Office to exchange or for more information.
Exchanges are not available through the web. 305.284.8800
Is there assigned seating for your fieldtrip performances?
No. All of our tickets are General Admission. However, we do attempt to
Please arrive early. First come, first seated.
May I bring my infant to a play?
Most of our shows are recommended for children ages 4 and older, but infants
are welcome.
Does FTF have intermissions during the plays?
No. Our plays run straight for 45-60 minutes.
When should we arrive?
For fieldtrip performances, the theater doors (to seat) will open 30 minutes
prior to show time. Box office staff will be on site one hour prior to show
time. Please plan to arrive early.
Can we bring bag lunches to eat after the performance?
Yes. A number of our locations have accommodations to have a picnic lunch
after you see our shows. We suggest bringing blankets, as tables are not
always guaranteed. Please call our office to make lunch arrangements prior
to day of show. 305.284.8800.
Are all Fieldtrip theatres wheelchair accessible?
Yes. All FTF fieldtrip locations meet all the codes of the Americans with
Disabilities Act.
The Factory Lab
What is the Factory Lab phone number?
305.284.8800
Where is the Factory Lab located?
4528 SW 71st Avenue Miami, FL 33155 (all mail inquiries, however, go to
our main address at 7069 SW 47th St, Miami FL 33155)
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