FTF Moving to the New Normal Reopening Plan 2021

Dear Valued Patrons of Fantasy Theatre Factory at the Sandrell Rivers Theater,

We are excited to share some great news with you FTF's Moving to the New Normal 2021 Plan! Below find some of our policies and practices concerning patron safety.


You can read the complete document in the attachment below.

  1. Tracing:

    1. All patrons have their names, address, and phone numbers collected when purchasing tickets.​ No patrons are given a ticket without this information.

  2. Ticketing:

    1. Physical tickets are not be collected.​​​

  3. Access:

    1. All doors for public access, except for restroom doors, are propped open ensuring no need to touch door handles.

    2. All patrons submit to a forehead temporal scan.

      1. Any patron who refuses or who has a temperature over 99.6° is barred from entry to the facility.

    3. Facial coverings:

      1. Facial coverings are worn in all public common spaces (e.g., lobby, restrooms & concessions).

      2. Facial coverings are not required for:

        1. Children under 2 years old.

        2. Persons who have ​​​​trouble breathing due to a chronic pre-existing condition; persons who are not able to remove face coverings without assistance or on their own.

    4. Patrons must attest that they are feeling well.​​

    5. Restrooms & elevators are restricted to two persons at a time.​

  4. Seating:

    1. ​​Only assigned seating is available for events.​​​​

    2. Only parties of up to 10 people are allowed.

  5. ​Live performances:​

    1. A 10-ft distance between the performer and audience is mandated.​

  6. Cleaning:

    1. Frequent cleaning and disinfection are conducted during and after patrons and performers use the space.​

  7. Staff:​

    1. All staff members wear KN95 masks.​

    2. Front of House staff wears latex gloves when interacting with patrons.

    3. All employees wash/sanitize their hands frequently.

    4. Employees are not be permitted to shake hands, hug or otherwise physically engage with patrons or other employees except in instances where such contact is absolutely necessary (ex.: to provide emergency medical attention to a patron who needs defibrillation, who is choking, who has fallen and who has requested assistance in getting back up, etc.).

This plan changes/updates to conform to all new State, County and City Regulations as

Please feel free to contact Fantasy Theatre Factory at 305-284-8800 regarding any questions related to our events.


Because of YOU and your generosity we can make a difference.

Each year FTF produces well over 500 programs that reach over 150,000 people all across South Florida, the entire state, and internationally.

Help us bring the magic of theater and the joy of learning!


It is our policy to comply with all of the requirements of the Americans with Disabilities Act. To request materials in accessible format, and/or any accommodation to attend any Fantasy Theatre Factory event, please contact Evelyn Sullivan, 305-284-8800evelyn@ftfshows.com, at least five (5) days in advance to initiate your request, TTY users may also call 711 (Florida Relay Service).


ArtsCalendarLogoBW (1).png
  • Facebook Clean
  • White Instagram Icon
  • YouTube
  • Twitter Clean
  • White LinkedIn Icon

Privacy Policy │ Registered 501(c)(3) nonprofit organization │ All donations are tax deductible │ Website designed and created by Rommel Arellan-Marinas

  • Facebook
  • Instagram
  • YouTube
  • Twitter
  • LinkedIn